I would agree with the above, with the icing on the cake analogy, in that I think writing is waaaay more important for building tone, and sound for building atmosphere, and both are often criminally undersold. Bad writing especially is just painful sometimes for an otherwise promising game, or completely absent, though I'll leave it to you to decide if bad writing is better than none at all. Just... good lord, if your game relies on writing to carry a scene, take the hit to your pride and ask your thread if anyone wants to proofread for you, or something, please? If
fanfic authors can do it, trust me, so can you.
Anyway, regarding animations, I think it might have something to do with the wider gaming trend of graphical fidelity being seen as the main deciding factor of quality. People have been increasingly pushed by AAA studios to use graphics as a shorthand for whether a game is worth playing, a state of affairs that I'm sure has benefited absolutely
nobody in the business of selling graphics cards for the past twenty years
I mean, if you think about it, it's blatantly obvious that the end goal of 'photorealistic' graphics won't necessarily result in games with enjoyable stories/gameplay/atmosphere, but it feels like an assumption a lot of people are unconciously making, because those concepts are so heavily conflated in gaming media, and then they also see people around them parroting those opinions back at whatever the latest big budget release is, and the association grows. And from that (imo flawed) position, animation is the next step up in graphical quality from still images. It's a sad state of affairs, but I don't think it's going to go away soon, unless there's a major paradigm shift away from gaming being primarily associated with uber expensive gaming rigs as a status symbol for their ability to render gramfiks good.
I think the people leaving comments like this often haven't thought about their opinion enough to even articulate why they want animations, is the thing. It's a kneejerk response similar to 'ew gay' and 'NTR? REEEE!" that come from unexamined beliefs which they see as perfectly normal and reflective of reality, because some beliefs are considered normative and go largely unchallenged in wider society. Afaik in sociology these are referred to as 'hegemonic' belief structures, but that's really getting into the weeds. Anyway, I don't think there's much real thought there about what the media is trying to do, or how the game design works to further those goals. Even static art suffers from this trend, with people often unable to actually critique art beyond 'omg masterpiece' or 'looks like dogshit'.
Animations can make or break a game, I think. They're like... a force multiplier, I guess? They can be an excellent emphasis of what writing and sound are already doing, or they can puncture the mood just as easily as a misplaced bit of imagery by distracting from a mental image that might have been sexier than what the animation is showing. Even good animation can end up harming a project if it causes the game to start lagging behind in other areas, like the writing quality, or art, or gameplay suffering because the developer is spending more time on animations, which as I just said, may not actually help the atmosphere of a scene in the first place. I'm not an animator, and I'm not too interested in becoming one, but I guess it really depends if animations are a good call
for the dev, for their work habits and for what game they're trying to make?
Sorry if this is kinda incoherent, I was just spitballing my thoughts on visual trends and media crit in games and it turned into this